Contact
Whether it’s about upcoming drops, where to find our products or collaboration opportunities, find the right email address below.
General inquiries:
Sales/distribution:
Press:
Collaboration:
Support:
Legal:
Join the waiting list
Sign up for early access to new BE@RBRICK AUDIO drops and the latest updates.
pause
play
mute
unmute
Specifications
Specifications
Delivery is scheduled for November 2024. Import duties and taxes are not included and may apply in your country. Orders ship from Hong Kong.
Address changes, color updates, or special requests aren't supported. Please review your order carefully before proceeding.
Cancellations are accepted within 72 hours of order confirmation, provided the order has not yet shipped. Cancellations for customer convenience are not accepted after this period. Products cannot be cancelled once shipped.
If you would like to make a purchase in Japan, please visit the website of our partners MEDICOM TOY to find outlets near you.
You will receive a tracking number on the same day your order ships. Prior to this, an order confirmation email will be sent upon successful placement of your order.
For assistance, contact hello@bearbrick.audio using the email associated with your order.
Need more information? Read our Shipping Terms.
Your original BE@RBRICK AUDIO product is covered by a warranty of twelve (12) months from the date of purchase of a brand new, unused BE@RBRICK AUDIO product by the original purchaser.
For tech support, please contact usersupport@bearbrick.audio
For more details, please read our Warranty.